Pencil

Call-outs & small jobs · UK trades

How to quote a small job that does not cover the drive

If the job is smaller than your minimum, quote the minimum, cluster it with another visit, or decline. A socket that does not cover the drive is not a loss-leader unless you chose it.

“I’ll just pop in” is how Tuesdays disappear. The customer can wait until you are in the postcode, or they can pay the visit.

One extra socket, 20 minutes, 35 minutes each way. At £40/hour the honest price is the minimum, not £25 to be nice. Nice is a hobby. The van is a business.

Three honest options

OptionWhen it works
Quote the minimumThey want it this week, you are not nearby
Hold until you are in the areaThey can wait; you already have a job on that street
Say noIt still does not pay and it wrecks the diary
That’s a small job — my minimum visit is £70 including the first hour, then the socket on top if it runs long. If you can wait until I’m on London Road next week I can do it at the labour only. Which do you prefer?

Clustering is not a secret discount you always owe. It is a diary trick when it is true. If you are not going to be on London Road, do not promise it.

What people miss

Winning the small job to get the big one later. Sometimes. Write that bet down. Most “later” jobs go to whoever answered first next time.

Materials only, free labour. You still drove. Labour is the visit.

Accepting every “you’re passing anyway.” You were not passing. You were asked to pass.

A cheap yes that overruns. The socket becomes two, then a spur, then lunch. Minimum plus extras, or no.

Related guides

FAQ

What if they are a good repeat customer?
You can waive on purpose. That is a gift. Do not gift strangers.
Can I quote a range?
Minimum to this, plus extras if it grows. A range of £20–£25 is still a loss.
They found someone cheaper.
Good. That person just bought a twenty-minute job and an hour of van. Let them.
Bundle two small jobs at one house?
Yes. One visit, two lines. That is how small work pays.

Create quotes and invoices from WhatsApp with Pencil assistant

Stop spending your Sunday evenings stuck behind a screen with a calculator. Dictate your site notes or snap a photo of your scribbles, and Pencil turns them into clear, professional PDFs you can check and send in seconds.

  • Turns quick voice notes or scribbled site photos into neat PDFs
  • Invoices sent on the spot so you get paid before you pack up
  • Adjust line items, labour, or VAT on the fly
Start 14-day free trial

No credit card required · Cancel anytime · 14-day trial

Pencil

WhatsApp

0:24

Alright Pencil, need a quote for Dave on High Street. Full repaint of the hall, stairs, and landing. Call it £220 for materials, 3 days labour at £200 a day, plus VAT. Address is 14 High Street, TN11 8LX.

PDFQuote_Dave_Decorating.pdfPDF

Quote for Dave Smith, TN11 8LX

Hall, stairs and landing repainting£600.00

Materials (paint, primer, protection)£220.00

Total: £820+VAT (£984)

Dave just called, he wants the 4 internal doors glossed as well. Add £120 labour for those and set the start date for next Thursday the 8th.
PDFQuote_Dave_Decorating_v2.pdfUpdated · PDF

Quote for Dave Smith, TN11 8LX

Hall, stairs and landing repainting£600.00

Materials (paint, primer, protection)£220.00

Gloss 4 internal doors£120.00

Total: £940+VAT (£1,128)

Start date: Thursday, 8th October

Preview of a UK decorator PDF quote generated with Pencil