Guides · UK trades
Getting paid after the quote
Chasing invoices, short payment, retention, stopping work, and snagging visits — without a row on WhatsApp.
- How to chase an overdue invoice on WhatsApp without souring the job
- What to do when a customer pays less than the invoice
- Should UK trades charge interest on late invoices?
- How retention works on building quotes and when to write it in
- When should you stop work if you have not been paid?
- How to invoice snagging and callback visits after the job
Create quotes and invoices from WhatsApp with Pencil assistant
Stop spending your Sunday evenings stuck behind a screen with a calculator. Dictate your site notes or snap a photo of your scribbles, and Pencil turns them into clear, professional PDFs you can check and send in seconds.
- Turns quick voice notes or scribbled site photos into neat PDFs
- Invoices sent on the spot so you get paid before you pack up
- Adjust line items, labour, or VAT on the fly
No credit card required · Cancel anytime · 14-day trial

Pencil
Alright Pencil, need a quote for Dave on High Street. Full repaint of the hall, stairs, and landing. Call it £220 for materials, 3 days labour at £200 a day, plus VAT. Address is 14 High Street, TN11 8LX.
Quote for Dave Smith, TN11 8LX
Hall, stairs and landing repainting£600.00
Materials (paint, primer, protection)£220.00
Total: £820+VAT (£984)
Quote for Dave Smith, TN11 8LX
Hall, stairs and landing repainting£600.00
Materials (paint, primer, protection)£220.00
Gloss 4 internal doors£120.00
Total: £940+VAT (£1,128)
Start date: Thursday, 8th October